Enterprise AI Implementation FAQ

Moments is an AI implementation specialist, focused on helping enterprises actually use AI.

We're not just consultants who talk concepts. We've built our own AI Agent platform, created 400 AI reading companions for Guomai Culture, achieved 300+ daily overseas leads for Heavy Industry Technology Group companies, built digital humans for Novartis, and intelligent customer service for Lily.

Founded in 2023, headquartered in Shanghai. We've served 50+ enterprise clients, learning from more mistakes than you've made.

The biggest difference: We've actually done it, not just made PowerPoints.

• Technical: We've built our own AI Agent platform - real technical credibility
• Cases: 400 AI agents for Guomai, 300+ daily leads for Heavy Industry Technology Group - verifiable real results
• Method: Design Thinking service design helps you find scenarios, not just sell tools
• Resources: Baidu Cloud, Volcengine partners, but tool-neutral
• Products: MoMoDi is live with paying customers - not just slides

Yes, we've built our own AI Agent platform.

This platform hosts Guomai Culture's 400 AI agents + 10,000-book knowledge graph, proving our technical foundation capabilities.

But we don't push our own platform. If Coze fits your scenario better, we recommend Coze. If you need Dify private deployment, we help you deploy Dify.

MoMoDi is Moments' self-developed AI research tool, already live with commercial customers.

Core features include:

• One-click market research reports
• Competitive analysis
• Industry insights

Free version available to try, paid version provides deeper analysis. Already have paying customers for AI research projects.

IELabs stands for Intelligent Entrepreneur Labs.

Our mission: "Empower entrepreneurs with intelligence."

The current core project is Challenging 100 AI Case Studies, deeply analyzing real AI application cases to explore how AI actually makes money. Each case analyzes:

• What problem was solved?
• How to calculate ROI?
• What pitfalls to avoid?

We offer 4 types of services, covering assessment to implementation:

• AI Assessment & Selection ($3-7K, 1-2 weeks): AI maturity assessment, scenario identification, tool selection recommendations
• Design Thinking AI Service Design ($4-11K, 2-4 weeks): Help enterprises find high-value AI scenarios, solve AI confusion
• AI Implementation Support ($28-140K, 8-12 weeks): Solution design to training, full support
• AI Training & Enablement ($7-28K, 1-4 weeks): Make your team truly proficient with AI

Transparent pricing, choose what you need. Not sure which one? Book a free assessment first.

Design Thinking AI Service Design is our core methodology for solving client "AI confusion."

Many enterprises know they need AI but don't know where to use it. We use Design Thinking methodology, brainstorming with client teams to find scenarios that actually save and make money.

5 steps:

• Empathize: Deeply understand business pain points
• Define: Clarify core problems AI can solve
• Ideate: Brainstorm high-value AI scenarios
• Prototype: Quickly validate feasibility
• Test: Validate ROI at small scale

AI Implementation Support is Moments' core service, 8-12 weeks, ensuring projects actually deliver results.

Service includes:

• Solution Design: Custom AI solutions based on business scenarios
• Tool Configuration: Platform setup, model tuning, API integration
• Process Optimization: Integrating AI into existing business processes
• Training & Enablement: Making your team actually use it effectively

Successfully delivered: Guomai Culture, Lily intelligent customer service, Novartis digital human, and more.

8 weeks is our average across 200+ projects, not just talk.

Why so fast?

• No big projects: First get one scenario working, see results, then expand
• Proven experience: Problems that might take you 3 months, we solve in 3 days
• Focus on implementation: Don't spend 2 months making PowerPoints, just do it

From a few thousand to hundreds of thousands - what matters is calculating ROI.

Reference ranges:

• AI Assessment & Selection: $3-7K (1-2 weeks)
• Design Thinking Service Design: $4-11K (2-4 weeks)
• Single scenario implementation (e.g., customer service AI): $28-70K (8 weeks)
• Multi-scenario implementation: $70-140K (2-4 months)

Our principle: Only do projects where ROI is calculable.

30-minute call/video to help you clarify AI implementation thinking.

Assessment includes:

• Understanding your business scenarios and pain points
• Analyzing which problems AI can solve
• Preliminary assessment of implementation difficulty and investment
• Tool selection recommendations
• Answering any questions about AI

Assessment is completely free, no forced sales of any services.

We use quantifiable metrics to measure results - no stories, just data.

Result guarantee mechanisms:

• Calculate ROI before starting: How much saved, how much earned - stated clearly upfront
• Phased acceptance: Weekly progress reviews, adjust direction anytime
• Quantifiable metrics: Response time, accuracy, throughput - let data speak
• Training + support: Not just deliver - ensure your team can use it

The Guomai Culture project was delivered in December 2024, one of our flagship cases.

Key deliverables:

• 400 AI Reading Companion Agents: Each book gets a dedicated AI for personalized reading experience
• 10,000-Book Pyramid Model Extraction: Making AI truly understand each book's core ideas
• AI Marketing System: Automatically captures social trends, matches book core values, quickly generates marketing copy

The Heavy Industry Technology Group overseas lead generation project went live in March 2025, using a complete B2B overseas AI lead generation solution.

Complete pipeline: Independent website → SEO/GEO optimization → AI lead generation → CRM integration → Sales follow-up

Specifically includes:

• Professional overseas brand identity website
• Optimization for overseas search engines and AI search
• Intelligent lead acquisition and screening
• Full lead lifecycle management
• Proven sales SOP for conversion

We've served 50+ enterprise clients across multiple industries.

Sample industries and clients:

• Publishing & Culture: Guomai Culture (400 AI agents)
• Industrial Equipment: Mining equipment company (300+ daily overseas leads)
• Retail: Lily intelligent customer service
• Pharmaceutical: Novartis digital human
• Big Tech: Alibaba Cloud, ByteDance, Baidu
• Consumer Goods: Tsingtao Brewery

90% of AI projects fail, not because of technology, but because of wrong scenario selection.

From 200+ projects, our lessons learned boil down to three points:

1. Wrong Scenario
Using AI for the sake of using AI, without clearly defining what business problem to solve.

2. Expectations Too High
Thinking AI can solve everything, only to find AI isn't omnipotent.

3. No One to Implement
Bought the tool and called it done - no one knows how to use it, no one wants to use it.

Neither is "better" - only "more suitable for you."

Coze: By ByteDance, quick to start, good for rapidly building conversational applications

Dify: Open source, flexible, good for enterprises needing customization

Choice depends on your scenario:

• Quickly build a chatbot → Recommend Coze
• Need private deployment → Recommend Dify
• Integrate with ByteDance ecosystem → Recommend Coze
• High data security requirements → Recommend Dify

We're not locked to any platform - we recommend what's most suitable for you.

Common tool recommendations:

• Conversational Applications: Coze, Dify, FastGPT
• Knowledge Base: Notion AI, Yuque AI
• Automation: n8n, Make, Zapier
• Image Generation: Midjourney, Stable Diffusion

Tool selection principles: Scenario fit, cost control, team capability.

Most enterprises don't need to build their own - using existing platforms well is enough.

When you need to build your own:

• Core business heavily depends on AI, need complete control
• Existing platforms can't meet special requirements
• Have sufficient technical team and budget
• AI is the company's core competitive advantage

When you don't need to build your own:

• Just want to improve efficiency, reduce costs
• Technical team size is limited
• Want to quickly validate AI value

Calculate ROI clearly - how much saved or earned.

Judgment criteria:

• Clear Scenario: What specific problem to solve?
• Sufficient Data: Is there enough data to support it?
• Calculable ROI: Invest $30K, how much saved/earned?
• Someone to Implement: Who will use it? How?

If you can't answer these four questions clearly, suggest not doing it yet.

Three steps: Book assessment → Confirm solution → Start project.

• Step 1: Book Free Assessment (30 minutes)
  Understand your needs, provide initial recommendations
• Step 2: Confirm Solution (1-2 days)
  Custom solution based on needs, confirm timeline and cost
• Step 3: Start Project
  Kick off immediately after signing, results in 8 weeks

We are official AI partners of Baidu Cloud and Volcengine, but not locked to either.

Value of this relationship:

• Can connect clients with big tech support
• Have official channels for latest technical info
• Can bring in big tech for complex scenarios

But we remain objective and neutral when recommending tools. If your scenario fits Wenxin (ERNIE), we recommend Wenxin. If it fits Doubao/Coze, we recommend Doubao.

Three collaboration models, choose based on needs:

• Project-Based: Clear deliverables and timeline, one-time payment
• Support Model: Monthly payment, ongoing support
• Training Model: Short-term training, equipping your team with AI capabilities

Not sure which one? Let's talk about your needs first, we'll help you choose.

Weekly progress sync, immediate response for any issues.

Communication mechanisms:

• Weekly Meeting: Sync progress, discuss issues, adjust direction
• Chat Group: Daily communication, immediate response for any issues
• Milestone Reports: Formal presentation at each milestone delivery

We won't disappear after delivery - ensuring your team actually uses it.

Our team has deep experience in AI publishing innovation, with proven results.

Key achievements:

• Digital Companion Reading: 400+ AI agents, 10,000+ book knowledge graphs
• MaiMai Zhishu: 100+ cultural digital humans deployed
• Heavy Industry Technology Group: 300+ daily overseas B2B leads

These projects have been featured in CHINA PUBLISHING TODAY and NetEase Finance.

Our AI publishing work has been covered by industry-leading media.

Media coverage includes:

• CHINA PUBLISHING TODAY: "A Year After Going 'All In on AI' - How Are Guomai's AI Publishing Tools Doing?"
• NetEase Finance: Syndicated coverage of our Digital Companion Reading and MaiMai Zhishu projects

These articles detail our team's work on 400+ AI agents, 10,000+ book knowledge graphs, and 100+ cultural digital humans.